Models covered
- WING
- WING Compact
- WING Rack
What you need
- A USB Type-B cable to the WING's USB audio port.
- On Windows, the current WING USB audio driver.
- On macOS, nothing extra.
Connect the console
Windows
- Install the WING USB audio driver.
- Power the console on before starting DMXDesktop.
- In Settings → Audio, pick WING from the ASIO group.
macOS
- Connect and power on WING.
- Confirm it appears in
Audio MIDI Setup. - Select it in Settings → Audio.
Fastest setup: the main mix
- Open Routing → Outputs and choose the USB outputs.
- Select USB outputs
1and2. - From the MAIN source group, choose
Main 1, or whichever main bus is your mix. - The MAIN sources have no tap-point choice. If you need a specific tap point, use a USER SIGNAL source instead, which can be taken from different points in the signal flow.
- In DMXDesktop, select channels 1 and 2.
Recommended setup: a music-only bus
- Create or free up a stereo bus and name it
DMXDesktop. - Unmute the bus and set its fader to 0 dB.
- Send each music channel to it at 0 dB, and choose pre-fader or post-fader sends. No speech microphones, no talkback.
- In Routing → Outputs, assign that bus's left and right to USB outputs
1and2. - In DMXDesktop, select channels 1 and 2.
Any free pair within the USB AUDIO channel count works. If USB 1 and 2 are already spoken for by a recording rig, use 47 and 48, with USB AUDIO set to 48, and select those numbers in DMXDesktop instead.
Troubleshooting
No signal at all
Confirm you changed USB outputs from WING rather than the USB return sources coming into it. They sit near each other in the routing screen.
One side only
Only one half of the stereo bus got assigned. Check both.
The device will not open
Sample rate mismatch, or another application is holding the driver. Close any DAW or recording software and try again.
The channels you patched are not in DMXDesktop's list
The USB AUDIO channel count is set below the channel you used. Raise it or patch lower.
Still not working
Work through the shared checks in Connecting a Sound Mixer to DMXDesktop, which covers the faults that are not specific to one console. If you need to contact support, have these five things ready, because they resolve most cases immediately:
- The exact mixer model.
- Your Windows or macOS version.
- How the mixer is connected, and which USB port you used.
- Which device you picked in Settings → Audio.
- Which left and right channel numbers you selected.
For a console with a multichannel USB interface, a screenshot of the mixer's USB output patch is worth more than any log file.

